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Manitoba Public Insurance (MPI)

 


Autopac is public insurance available to every Manitoba resident.  Autopac includes:

 

  • Personal injury protection for injury or death caused by an automobile

  • Coverage for accidental damage to most registered vehicles

  • Coverage for claims made against you if your registered vehicle injures other people elsewhere in Canada or the U.S. or damages other people's property anywhere in Canada or the U.S.

 

Manitoba Public Insurance is the company that offers Autopac insurance products.  You can contact them through their Call Centres or through their website www.mpi.mb.ca.  Once you've reported a claim through the Call Centre, you can contact your Adjuster at the appropriate claim centre.  You'll find the address of the claim centres below.

 

It's the law!  The terms and conditions of Autopac coverage and Manitoba Public Insurance responsibilities are law.  You can obtain a copy of the Manitoba Public Insurance Corporation Act and Regulations from the Manitoba Government, Statutory Publications, 200 Vaughan Street, Winnipeg, MB R3B 1T5.  A librarian can help you find a copy of the law in the Statutes of Manitoba at your local library.  You can also see Manitoba legislation on the Manitoba Government's Web site, www.gov.mb.ca


 

If you're looking for information with regards to obtaining a Manitoba driver's licence, please click here.

 


 

Deductible Information

 

Your deductible is your portion of any Autopac claim you make for damage or theft.  Your Autopac insurance covers the amount over deductible.

 

The basic deductible for all perils coverage depends on the type of vehicle you own.  Your deductible is shown on your insurance certificate.

 

We'll reimburse your deductible when your vehicle was damaged through the fault of another Autopac-insured driver.  If the other Manitoba driver was 100% responsible, you'll receive 100% of your deductible back.  If you and the other Manitoba driver were each 50% responsible, you'll each receive half your deductible back.  If you were 100% at fault, you pay your deductible in full. 

 

In a hit-and-run situation, your deductible applies.  But if you can identify the person who was responsible, we'll try to get your deductible back from that person.

 

If a stolen vehicle damages your vehicle, we'll reimburse your deductible if:

  • we know the thief's identity, and

  • the thief doesn't dispute fault for the collision.

 

Deductibles under basic all perils coverage

 
Types of Vehicle Deductible*
Private passenger vehicles, vans, light trucks, motor homes $500
Motorcycles (only collision and upset coverage) $500
Trailers valued at $2500 or less $150
Trailers with a declared value between $2501 and $50,000 $500
Taxicabs and vehicles with "LIV" number plates $600

*Truck tractors, tankers (carrying fuel, chemicals), logging trucks, sand and gravel trucks, common carrier trucks in Manitoba, buses (transit, u-drive)

 

*some of these vehicles don't have all-perils coverage.

$800
Mopeds (only collision and upset coverage) $150

 

Optional Deductibles

 

Deductibles for passenger vehicles, vans, light trucks and motor homes

 

You can reduce the basic deductible of $500 by buying optional coverage through Manitoba Public Insurance. Three optional Autopac packages are available.

 

Deductible Choices

Type of Claim Basic Pkg 1 Pkg 2 Pkg 3
Collision $500 $300 $200 $100
Theft of Vehicle* $500 $300 Nil Nil
Glass Replacement $500 $300 $200 $100
Glass Repair $500 Nil Nil Nil
Wildlife Collision $500 $300 Nil Nil

All others **

$500 $300 $200 $100

 

* $500 and $300 deductibles reduce in half for vehicles with an anti-theft device properly in use and defeated.

 

** including fire, vandalism, partial theft, hail

 

Lay-Up Coverage

 

Lay up covers accidental loss or damage - such as fire, theft and vandalism, hail and lightning - excluding road use.  It doesn't cover collision damage or vehicles stored outside Manitoba.

 

You keep your licence plate, but neither your plate nor your insurance is valid for driving.

 

You can switch back to road coverage any time by reactivating your registration.

 

Lay up polices have a $100 deductible.

 

Claims Information

Don't repair the damage before MPI has a chance to see it!  Except for temporary or emergency repairs to keep your vehicle mobile or to prevent further damage, you shouldn't repair your vehicle before MPI inspected the damage.

Police:

Report to the police when:

 

  • a person has been injured

  • damage to vehicles or property is more than $1000

  • there has been vandalism, theft or a hit and run

  • another driver is uninsured or driving with a suspended licence

  • a driver is impaired

 

Winnipeg Claim Reporting:


Call the Autopac Line at 985-7000
to schedule an  appointment at any one of our Winnipeg claim centre:

 

  • 445 King Street

  • 930 St. Mary's Road

  • 125 King Edward Street E.

  • 1103 Pacific Avenue

  • 420 Pembina Highway

 

Please have your driver's licence and vehicle registration with you when you call.

 

Hours of Service:

  • 7:00 a.m. - 9:00 p.m. Monday - Friday

  • 8:30 a.m. - 4:00 p.m. Saturday

  • Closed on Sundays

 

Deaf access TTY/TDD:  985-8832

 

For 24 hour Autopac Towing Service in the Winnipeg Area, call 985-7544.

 

Out-of-Province Claims:

 

For accidents occurring outside of Manitoba, call 1-800-665-2410.

 

Specialized Claims Reporting:

 

Commercial vehicles such as heavy trucks, buses and other, call 985-7877.

Appeals:

Although most claims go through smoothly and efficiently, disagreements occasionally arise over how MPI handled a claim.  You have the right to appeal MPI decisions.  The Claims Series pamphlet "Appeal Options" has more detailed information on appeals.  You can get the pamphlet itself from your adjuster or you can get the information from MPI's website (www.mpi.mb.ca).

Fair Practices Office:

Manitoba Public Insurance's Fair Practices Office reviews their service delivery and polices for overall fairness.  If you have a concern about the fairness of Manitoba Public Insurance's operations, you can contact the Fair Practices Office at 985-8117.

 

Rental Car Insurance

Whenever you rent or borrow a car - think about the insurance protection you'll need.

 

Renting can be risky

 

There's more to renting a vehicle than you might think.  Driving an unfamiliar car can make an accident more likely - especially if you're driving it in an unfamiliar place.  That's why you need solid insurance protection.

 

Unfortunately, the car you're renting or borrowing may give you less insurance protection than you need.

 

And without the right insurance, you could end up paying for damages and injuries from your own pocket.

 

The financial risks of renting

 

Without the right insurance, you face three significant financial  risks, especially when renting outside Manitoba.

 

First, other involved in the accident may claim against you, especially if the accident occurs in the U.S. you could end up with a huge bill for injuries to others and damage to their property.

 

Second, you're directly responsible for damages to the vehicle you rent, whether or not you're at fault.  Most rental companies also charge "down-time" to compensate them for the time their car is off the road being fixed or replaced. 

 

Finally, if an accident disables the car you've rented, you may need to rent another one at your own cost.

 

Rental Car Insurance protects you best!

 

ü Costs less than damage waivers from rental companies

ü Covers more than damage waivers and credit cards

ü Rentals in Manitoba, elsewhere in Canada and the U.S.

ü Familiar Autopac claim service - no unpleasant surprises

ü Easy to buy before you rent!

 

Your best price

 

By choosing the Rental Car Insurance, you can save up to $25 each day on your rental compared to choosing coverage from the rental company.

 

Here's how inexpensive the Rental Car Insurance is:

 

Rentals in Manitoba:                        $2 per day

Rentals elsewhere in Canada:           $4 per day

Rentals in the U.S.:                        $7 per day

 

A $15 policy fee and a minimum of 3 days premium applies to each Rental Car Insurance policy.

 

With the Rental Car Insurance, you don't have to list all your drivers.  If you've bought the Rental Car Insurance in your name, anyone driving the car with your consent and with a valid driver's licence is covered.  However, the rental company may require you to list all your other drivers as part of their rental agreement.

 

Major risks covered:

 

  • Up to $5,000,000 for claims other may make against you.

  • Up to $100,000 for damages to vehicles outside Manitoba.

  • Daily allowances payable to you to rent a replacement vehicle and to cover "down-time" charges (Subject to daily limits).

 

 

 

 

 

 

 

 

                        Contact us by:      

                  - Calling one of our locations

                      - Email